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What are the two categories of norms?
Formal and informal.
What is a formal norm?
A written or spoken law.
What are some examples of formal norms?
UCMJ, traffic laws, SOP’s.
What is the meaning of an informal norm?
A rule that isn’t written down or expressed, but usually followed by a group For, example never leaving a wounded buddy without aid.
Describe the meaning of ethics?
Ethics are principles or standards that guide professionals to do the moral or right thing.
What is the acronym for army values?
What FM covers army values?
FM 6-22
What are the army values?
Loyalty, duty, respect, selfless service, honor, integrity, and personal courage.
What is military authority?
The legitimate power to direct subordinates or to take action.
What are attributes?
Attributes are a person’s fundamental qualities and characteristics.
What is command authority?
The power a person exercises over others as a result of grade or assignment.
What are the three attributes of an army leader?
Mental, physical, emotional.
Name some of mental attributes of an army leader?
They include will, self discipline, initiative, judgment, self confidence, intelligence, and culture awareness.
What is communication?
The exchange of information between two or more people.
What are the two parts of communication?
Sending and Receiving
What is it called when the receiver of communication returns information back to the sender?
What are the three important parts in the exchange of communications?
Message, content, and context.
What is the cause of most problems in leadership?
Which communication barrier is harder to overcome, Physical or psychological?
Describe some physical barriers of communication?
Noise, distance, attention distracters.
Describe the difference between a duty and a task?
Tasks are specific things done to accomplish the duty Duty is a general guideline of what is expected of soldiers.
What are the seven steps to problem solving?
1. Identify the problem, 2. Identify the facts and assumptions, 3. Generate alternatives, 4. Analyze the alternative, 5. Compare the alternatives, 6. Make and execute your decision, 7. Access the results, and adjust your plan as necessary
Describe the four steps of ethical reasoning?
Define the ethical problem or dilemma, Gather the facts, know the relevant rules, Develop and evaluate a course of action, Choose a solution that best represents the army values
What are the four categories of the Army Leadership Framework?
Values, attributes, skills, and actions.
What basically develops leadership?
Experience, environment, and learning.
Describe the things that affect a unit’s morale?
Military justice, chow, mail, supply, billets.
Describe the meaning of cohesion?
A bond between soldiers made from respect, trust, confidence, and understanding.
What are the fundamental skills a leader must know, according to the be, know, do framework?
Skills a leader must know are interpersonal skills, conceptual skills, technical skills, and tactical skills.
Give an example of strategic leadership?
A strategic leader may be the theater commander, corps commander, or a division commander. They are responsible for organizations that influence several thousand to hundreds of thousands of people.
Describe initiative?
A. It is the ability to be a self starter, to do something without being told, to recognize a solution or opportunity and use it to accomplish the mission.
According to FM 6-22, what two interacting sets of characteristics make up character?
Values and attributes
Will the study of human behavior make a better leader?
What is a leader assessment?
Analysis of your strong and weak leadership traits and improving on them.
What should a leader do before making changes in a new command?
Observe how the soldiers operate, talk with the outgoing leaders about subordinates and the job, review the organization’s SOP and regulations, identify the key people inside and outside the unit, look at your own leadership.
Describe the elements of active listening
Active elements include eye contact, body position, head nods, facial expressions, and verbal expressions.
What is a DA Form 4856-E?
The Developmental Counseling Form.
What army manual covers counseling?
FM 6-22, Appendix B
What are the three approaches to counseling?
Directive, non-directive and combined.
What are the two major categories of counseling?
They are event orientated, and performance/ professional growth.
Are leaders required to counsel soldiers?
Yes, The leader who neglects counseling is negligent in his duty.
What is a developmental counseling?
Developmental counseling is a plan for soldiers to use to achieve individual and organizational goals.
What are the four stages of the counseling process?
1. Identify the need for counseling, 2. Prepare for counseling, 3. Conduct counseling, 4. Follow up counseling or assessment counseling
What are some types of professional counseling?
Promotion counseling, Reenlistment counseling
Should written records be kept?
Yes, whenever the counseling is considered to be formal or of an important matter.
Should a leader make decisions for subordinates regarding personal problems?
No. A leader should make suggestion or recommendations, and tell the troop about available options to resolve a personal problem.
What is required for successful counseling?
Effective communications, Make the person feel comfortable and at ease, Listen to the person, Don’t put the person down, Guarantee the counseling will remain confidential
What is active listening?
, It involves concentration on what a person is saying, and letting that person know that he or she is being heard and understood.
What is a reflective statement?
A phrase that restates what the person just said.
What are some basic skills of counseling?
Listening and watching, Responding, Guiding
What are some things to watch for in counseling?
Eye contact, posture, facial expressions, distractive behavior, looking around
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