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How many days traditionally is the probationary period?

  • A period of 60-90days has been traditional, but many  employers believe that 2 weeks is sufficient to determine whether the employee will be able to learn and adapt to the position

Grounds for immediate dismissal of an empoyee without warning

  • Embezzlement, insubordination and violation of patient confidentiality, are grounds for immediate dismissal without warning.

Ways to promote a medical practice in the local community?

  • Sponsor little leagues

  • Charity, marathons with shirts promoting their practice

  • Physician donate to specific charities every year

  • United Way activities distribute funds to different types of organizations through payroll deduction

  • blood donation

  • Health fairs

What is advertising?

  • creating or changing attitudes, beliefs, and perception by influencing people with purchasedbroadcast time, print space, or other forms of written and visual media.

What is a pathogen?
A disease-causing microorganism
What is the meaning  of asepsis?
Means freedom from infectious material
Bradycardia
A slow heartbeat; a pulse below 60 beats per. min
What does CC or cc in relation to the patient chart?

Cheif complaint
Guide lines to patient education?

  • Provide knowledge and skills to promote recovery and health

  • Encourage patient ownership and participation in the teaching process

  • Include family and significant others in education intervention, with patient approval

  • Promote safe and appropriate use of medications and treatments

  • Encourage patient adaptation to healthy behaviors

  • Provide information about accessing community resources

What are functions of protein in the body?

  • Builds and repairs body tissue including new tissue, blood, enzymes and hormones

  • Aids in the body's defense mechanismsagainst disease by creating antibodies

  • Regulates fluid and electrolyte balance

  • Provides energy when carbohydrate and fat stores are depleted.

What screening tests or procedures are ordered by the physician as part of the health screening process?

  • Tuberculin skin test

  • Papanicolaou (Pap) smear

  • Prostate-specific antigen (PSA) levels

  • Hemoccult test after age 50

  • Colonscopy or sigmoidoscopy every 3 to 5 years after age 50

  • Mammogram yearly after age 50

  • Urinalysis

  • Serum cholesterol

  • Chest x-ray films

  • Electrocardiogram (ECG)

What are the four vital signs?

  • Temperature

  • Pulse

  • Respiration

  • Blood Pressure

What is the normal range for oral temperature in an adult?

  • 97.6F - 99F

  • Average is 98.6F

What is an otoscope?

  • Used to examin the ear, auditory canal, and tympanic membrane

This position used to examine the back for certain surgican procedures.

  • Prone laying down on table

What is cyanosis?
Blue color of the mucous membranes and body extremities caused by lack of oxygen
What is the medical term for a stroke?

  • Cerebrovascular Accident (Stroke)

  • (CVA)

What is the medical term for ringing in the ears?

  • Tinnitus

Ophthalmologist
Diagnose, treats eye disorders and diseases of the eye. Specializes in the eye
How many feet should the patient be from the Snellen chart when doing a distace acuity test?
20'
Organs that belong to the upper respiratory tract.
  • 2 lungs
  • nose
  • pharynx (troat)
  • larynx
Organs that belong to the lower respiratory tract.
  • trachea
  • bronchial tubes
  • and lungs
What is the muscle layer of the heart?
Myocardium
What are the 4 chambers of the heart?

  • 2 Atria

  • 2 Ventricles

What is the medical term for a heart attack?

  • Myocardial infraction (MI)

What is the branch of medicine that deals with the dx, and tx of diseases affecting the aged or elderly?

  • Geriatrics

What are the myths and stereotypes about aging?

  • All aging people become senile

  • Disease is normal and unavoidable

  • Older workers are less productive than younger ones

  • Most older people end up in long-term care facilities

  • Most aging people have no interest in. or capacity for, sexual relations

  • Aging people are resistant to change and cannot learn new things

  • Damage to health because of lifestyle factors is irreversible

Best form of sterilizaion

  • Autoclave

Types of positions
  • Horizontal Recumbent
  • Dorsal Recumbent
  • Dorsal Recumbent (diamond drape)
  • Prone position
  • Sims Position rectal and vaginal
  • Knee-chest position REctal exam
  • Semi fowlers 120 degrees
  • High fowlers position 90 degrees
  • Lithotomy Position (legs supported)
  • Trendelenburg or shock position 20 degrees legs up
Rectal Tray

  • Examination gloves

  • lubricationg jelly

  • cotton tip applicator

  • Hemoccult developer (bottle)

  • Anoscope (gun looking)

  • Rectal speculum (scissor ooking thing)

Pelvic Tray

  • Examintaion gloves

  • Fixative spray (spray)

  • Vaginal speculum (bird thing)

  • Glass slides (cne/v)

  • cervical scrape/ cervical spatula (Bone looking thing)

  • Cytobrush (weird poking thing with spikes)

  • Cotton tip applicator (gian swab)

Who is known as the Father of Medicine?
Hippocratis
What are the purposes of The WHO?


  • Worldwide guidance in the field of health.

  • To set globa standards for health

  • To cooperate with governments in strengthening national health programs

  • To develop and transfer appropriate health technology information, and standards


What are administrative duties that MAs perform?



  • Greet patients

  • Collect basic registration info.

  • Enter info into a computer

  • Assamble patient medical record

  • Trained to do accounting electroni or manually.

  • Filling

  • Proper techniques for adding info to a medical record


What are the essentials of a professional appearance of a MA?


  • Well groomed

  • Appropriate attire

  • Positive psychologic effect with patients

  • Professional apperance, good health, good grooming, and suitable dress.


Professionalism
Qualities characterized by or conforming to the ethical standards of a profession; exhibiting a courteous, consciencious, and generally businesslike manner in the workplace
What are characteristics of a good documentation?
  • Charting accurately
  • Legible
  • Neat handwrting
  • Complete and narrative regarding patients
  • State facts, never use sarcastic  remarks,
  • Phone messages documented carefully, handled in a professional manner
  • Conservative speech,, proper wording always
What does nonverbal communication include?
Messages conveyed without the use of words. Body language, gestures, and mannerisms that may not be in agreement with words a person speaks.
What are the barriers to communication?
  • Physical Impairment
  • Language
  • Prejudice
  • Stereotyping
  • Perception
Ethics
Thoughts, judgments, and actions on issues that have implications of moral right and wrong.
Ethical Decision-Making Process
  • Gathering relevant information
  • Identifying the type of ethical problem
  • Determining the ethics approach to use
  • Exploring the practical alternatives
  • Completing the action
Implied Consent
Presumed consent, such as when a patient offers an arm for a phlebotomy procedure
Informed Consent
Consent usually written which states understanding of what treatment is to be undertaken and of the risks involved, why it should be done, and what alternative methods of treatment available (including no treatment) and their attendant risks
Respondeat Superior
Let the master speak
Subpoena
Court issued document requiring a person to be in court at a specific time and place to testify as a witness in a lawsuit, either in a court proceeding or in a desposition.
Flashdirve
A small protable device that connects into a USB port that can carry 2 to 8 or more gigabytesof info.
What are the ways that computers can assist workers in medical offices?
  • Performing repetitive tasks
  • Reducing errors
  • Speeding up production
  • Recalling info on command
  • Saving time
  • Reducing paperwork and storage space
  • Allowing for more creative and productive use of workers time
Factors considered in taking telephone messages correctly
  • The name of the person to whom the cal is directed
  • The name of the person calling
  • The callers daytime, evening, and/or cellular telephone number
  • The reason for the call
  • The action to be taken
  • The date and time of the call
  • The initials of the person taking the call
Questions to ask in case of emergency call
  • At what number can the person be reached
  • Where are you located?
  • What are the chief symptoms?
  • When did they start?
  • Has this happened before?
  • Are you alone?
  • Do you have transportation?
Established Patients
Patients who are returning to the office who have previously been seen by the physician
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