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What is the recommended Random Access Memory (RAM) for Windows XP?
128 megabytes (MB)
What is the maximum number of monitors that can be connected to a Windows XP based computer?
Which common command is used to check the internet connectivity from the command prompt?
What is the maximum transmission speed promised by 802.11n standard?
540 Mbps
Which utility can you use to view the application log file?
Event Viewer
What should a technician do to install Service Pack 4 (SP4) on a computer running Windows 2000 Professional SP2?
Install SP4 directly because SP4 includes SP3
Which compund should you use to improve the efficiency of a heat sink by up to 30 percent?
Heat sink compound or thermal grease
Which can be used to perform Windows XP unattended installation?
CD-ROM or Network connection
When installing Windows XP, what color is the screen in the text mode phase at the beginning of the installation?
What should a technician do to troubleshoot a problem using the least administrative effort?
Determine the root cause of a failure
What does a yellow exclamation point in Device Manager indicate regarding resources?
a resource conflict with another device
What is the FIRST action you should perform if you find that your fellow technician has left the door of the server room open?
Close the door
In a Microsoft Active Directory Domain, what must a user's password contain by default?
A password must contain three out of the following four conventions:
*Upper Case characters
*Lower Case characters
*Numeric or Special characters
*At least 8 characters
Which substance is used to clean a laser printer?
Isopropyl alcohol solution
Which parameter of the ATTRIB command is used to set the read-only file attribute?
Which device is used for locating faults in Unshielded Twisted Pair (UTP) and Coaxial cables?
Time-domain Reflectometer (TDR)
Which type of CPU sockets eliminate the risk involved in installing or removing a processor by allowing you to install a CPU without requiring insertion force and extract the CPU without requiring any tool?
Zero Insertion Force (ZIF) sockets
What is the supported upgrade pathway while upgrading Windows 95 to Windows XP?
First upgrade Windows 95 to Windows 98 and then to Windows XP
Which type of standard that was originally designed for portable computers is used for attaching peripheral devices to a motherboard and is an adaption of the Peripheral Component Interconnect (PCI) bus?
Which media should you use to save an answer file for a CD-ROM based unattended installation?
a floppy disk
Which Windows XP utility is used to create, modify, display, and delete partitions on the hard disk?
What is the MOST likely reason for poor quality, smudged characters, and badly formed characters printed by a dot-matrix printer?
A damaged pin in a print head and a damaged printer ribbon
Which CPU technology is used in a portable computers to reduce platform power and cap thermal dissipation of the computer?
CPU throttling
Which two wires from an AT power supply should be adjacent to each other on a motherboard?
Black wires
Which type of RAM uses only transistors and does not need to be refreshed?
Static Random Access Memory (SRAM)
What is the maximum length of Parallel Advanced Technology Attachment (PATA) cable wire?
45 cm
Which guidelines should you refer to if you find that another technician has breached the security of the server room?
the company's security policy
Which Windows tool allows you to modify the BOOT.INI, disable services and disable startup items?
System Configuration Utility (msconfig.exe)
Which commonly used tool assists you in recovering a Windows-based computer that does not start properly or does not start at all?
the Windows Recovery Console
What should a technician do to install TCP/IP protocol on a Windows XP computer?
Install TCP/IP using Add/Remove Windows Components
What is the length for a cable using USB 2.0?
5 meters
What should an administrator tell a user about passwords?
Memorize the password, and do not tell anyone the password
Which two backup types should you use in combination to provide the quickest backup method requiring the least amount of storage space?
a combination of normal and incrememntal backup
Which device is used to extend the range of an existing wireless network?
Wireless Repeaters
What is the name of the file that is created when Hibernate is enabled?
What is the largest file size that can exist on a FAT32 drive?
4 gigabytes (GB)
Which Windows XP feature allows you to add a second monitor to your portable computer to expand the display across both the monitors?
What should you do if your print outs are slightly out of alignment?
Calibrate the printer
Which two cords should you disconnect from a computer to prevent electrical shock and possible damage to hardware componenets?
power cord and telephone cord
Which command is used to write a new partition boot sector to an existing partition?
Use the FIXBOOT command from the recovery console
At which frequency do 802.11g wireless devices and microwaves operate?
2.4 Gigahertz (GHz)
Which flash memory device contains a mechanical write-protection switch?
SecuredDigital (SD)
Which command should you use to erase all information on the disk, test the disk to make sure all sectors are reliable, mark bad sectors, and create internal address tablets that it later uses to locate information?
the FORMAT command
In Windows XP, which Control Panel applet can you use to delete the Temporary Internet files?
Internet Options
Which utility in Windows XP allows you to configure a script, program, or document to run at a specified time?
Scheduled Tasks
How many pins are there in a Super VGA connector?
15 pins
Which processor is used with Socket 370?
Pentium III processors
When accessing the Internet by using a cable modem, who decides on whether to use a static or a dynamic IP address on the computer?
Internet Service Provider (ISP)
While trying to upgrade from Windows 98 second edition to Windows XP, you get an error message that says your copy of Windows XP does not support upgrading from an evaluation copy of Windows. What causes this error message?
Your Windows XP CD-ROM is only designed to upgrade Windows 2000 Professional to Windows XP.
What is the maximum number of devices that can be daisy-chained together with a USB?
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